A download failed or a pack is missing files
Separate transfer problems from sample eligibility.
Check your browser’s Downloads list and available device storage. Return to the sample or pack and start a fresh download instead of reusing an old file link.
For packs, review the completion summary. Skipped samples were not eligible; transfer failures mean an eligible file could not be fetched. Retry affected samples individually when possible.
Sign in and complete the license acceptance. If the license has changed, reopen Download and read the current agreement. If rights information or permissions block access, a fresh transfer cannot fix it; check the sample-access guide before reporting the sample or pack link and exact error.
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