Last updated: January 15, 2025
1. Introduction
WavShare ("we," "our," or "us") operates the wavshare.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using WavShare, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use the Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Username and display name
- Password (stored securely using industry-standard hashing)
- Profile information you choose to provide (bio, location, website, avatar)
- Authentication data from third-party providers if you sign in with Google or Apple
2.2 User Content
When you use the Service, we collect:
- Audio samples you upload (files, metadata, descriptions)
- Comments you post
- Likes, bookmarks, and follows
- Search queries
2.3 Technical Information
We automatically collect certain technical information:
- IP address and approximate location
- Browser type and version
- Operating system
- Device information
- Pages visited and features used
- Timestamps of interactions
2.4 Error and Performance Data
We use Sentry for error tracking and performance monitoring. This service may collect:
- Error messages and stack traces
- Performance metrics (page load times, API response times)
- Session replay data to help us understand how errors occur (inputs are masked, but general page interactions may be recorded)
- User ID, email, and username for authenticated users (to help us assist you with issues)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your uploads and enable audio playback
- Personalize your experience and show relevant content
- Enable social features (following, liking, commenting)
- Send notifications about activity on your content
- Respond to your inquiries and support requests
- Detect, prevent, and address security issues and abuse
- Analyze usage patterns to improve our Service
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Contract performance: Processing necessary to provide you with the Service
- Legitimate interests: Improving our Service, preventing fraud, and ensuring security
- Consent: Where you have given specific consent for certain processing activities
- Legal obligations: Processing required to comply with applicable laws
5. Data Sharing
We share your information with the following categories of service providers:
- Supabase: Database hosting, user authentication, and file storage
- Cloudflare: Web hosting, content delivery, and media storage
- Upstash: Cache infrastructure
- Sentry: Error tracking and performance monitoring
- Google Fonts: Typography (Inter font)
We may also share information:
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
We do not sell your personal information to third parties.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specifically:
- Account data: Retained until you delete your account
- User content: Retained until you delete it or your account
- Error logs: Retained for up to 90 days
- Session replay data: Retained for up to 30 days
- Analytics data: Retained in aggregated form for service improvement
After account deletion, we may retain certain information as required by law or for legitimate business purposes (such as resolving disputes).
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Export: Request a machine-readable copy of your data
- Restriction: Request that we limit processing of your data
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us at support@wavshare.com.
8. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
10. Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password storage using industry-standard hashing
- Row-level security policies in our database
- CSRF protection for form submissions
- Rate limiting to prevent abuse
- Regular security audits and monitoring
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@wavshare.com